Manager - Global Customer Service Operations

Tata Communications · Mumbai

  • Experience10–15 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted22 Sept 2026

About Tata Communications

Tata Communications is hiring in Mumbai in telecom. This role looks for around 10+ years of experience.

Skills

  • CCIE
  • Computer Science
  • Information Technology
  • Electronics and Communication
  • process efficiency
  • team management

The role

A global customer service operations manager at a telecommunications company leads customer service operations, builds process efficiency, and manages large teams while applying CCIE.

Full job description

Minimum Qualifications Experience . Bachelors or masters degree in computer science,Information Technology,Electronics Communication,or a related field. . 10-15 years of relevant experience

CCIE or equivalent advanced certification

Should have dealt with large team sizes

Experience in building process efficiency. Key Responsibilities