Lead, Support
Majesco · Mumbai
- Experience4–9 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted16 Sept 2026
About Majesco
Majesco is hiring in Mumbai in insurance. This role looks for around 4+ years of experience.
Skills
- incident management
- enterprise operations
The role
An incident support lead at an insurance software company coordinates incident response and drives global incidents through resolution in a process-driven environment. The role applies incident management and enterprise operations across continuous operational coverage.
Full job description
Key Responsibilities: . Work across one or more shifts in a 24x7x365 operational team,whose primary function is to drive all incidents globally until resolved
Other duties as required
Knowledge / Experience: .
Experience coordinating / facilitating incident response in a large,complex enterprise environment
Experience of working in a process-driven environment