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IoT Specialist at Airtel — Mumbai

Experience1–7 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted21 Sept 2026

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About Airtel

Airtel is hiring in Mumbai in telecom. This role looks for around 1+ years of experience.

Skills

IoT/M2M
account management
account acquisition
revenue growth
sales enablement
stakeholder management
customer onboarding
pipeline management
market intelligence
IoT go-to-market

The role

An IoT account growth specialist at a telecom company identifies and expands business customers through IoT/M2M solutions, account acquisition, and revenue growth, while enabling sales teams and coordinating customer deployments. The role applies IoT/M2M expertise and account management to uncover use cases, revive dormant accounts, and commercialize connected solutions.

Full job description

Airtel is hiring for the role of IoT Specialist!

Responsibilities of the Candidate:

Proactively identify, hunt, and acquire new IoT/M2M accounts within the circle.

Build and maintain a robust NAP (New Account Penetration) funnel to drive consistent account acquisition.

Deliver revenue growth through new account acquisition and successful commercialization of IoT solutions.

Continuously identify new use cases and opportunities within existing and prospective customer accounts.

Existing Account Growth & Revenue Expansion

Drive revenue growth in the Top 10 IoT accounts within the circle.

Develop account expansion strategies to increase wallet share and penetration across existing customers.

Ensure sustained growth through upselling, cross-selling, and deployment of emerging IoT solutions.

Partner with AMs to create account growth plans and improve customer engagement.

Dormant Account Revival

Re-engage and reactivate dormant IoT/M2M accounts.

Drive pulsing (revenue generation) from dormant customers through targeted engagement and solution mapping.

Build revival plans and monitor conversion of dormant opportunities into active revenue-generating accounts.

IoT Go-To-Market (GTM) Enablement

Drive IoT GTM initiatives within the circle by actively engaging with sales teams, AMs, ZSMs, and other stakeholders.

Gather market intelligence, customer feedback, and competitive insights and share actionable recommendations with the Centre IoT team.

Support local market activation strategies for new IoT products and solutions.

Sales Enablement & Stakeholder Management

Enable and train AMs to confidently position and sell IoT offerings.

Act as the primary IoT/M2M expert and support system for the circle.

Drive collaboration between Sales, Operations, Product, Solutioning, Legal, Finance, and Delivery teams to ensure seamless customer onboarding and execution.

Support compliance requirements, restructuring activities, and governance related to IoT/M2M accounts.

Business Governance & Hygiene

Ensure quality customer engagement, pipeline hygiene, and opportunity tracking.

Maintain regular alignment with ZSMs and key business stakeholders.

Conduct structured customer meetings focused on business outcomes and use-case identification.

Monitor business performance against agreed KPIs and business plans.

Requirements:

Educational Qualifications: Bachelor’s degree in any discipline.