International Sales Manager - B2C

Job Title: International Sales Manager – B2CLocation: Mumbai (Goregaon)

EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

www.eccouncil.org

Position OverviewThe International Sales Manager – B2C will be responsible for driving revenue through international B2C sales across assigned global markets.The role involves engaging with prospective learners, understanding their career goals and requirements, recommending relevant cybersecurity certification programs, handling objections, and converting qualified enquiries into enrolments.The ideal candidate will have strong communication and consultative selling skills, a target-driven mindset, and the ability to engage confidently with customers across international markets and cultures.

Job ResponsibilitiesHandle and convert international B2C sales enquiries through calls, email, WhatsApp and virtual interactions.Understand prospective learners’ career goals, experience, requirements and timelines to recommend relevant certification pathways.Conduct effective sales counselling, product presentations and solution pitches for EC-Council certification programs.Build rapport with prospects and establish strong relationships throughout the sales cycle.Manage the complete sales cycle from lead engagement and qualification through follow-up, objection handling and closure.Identify customer concerns and handle objections around pricing, certification value, experience, competition and timing.Maintain a strong sales pipeline and consistently work towards monthly, quarterly and annual revenue targets.Follow up with prospects through structured and timely communication to maximise conversion.Identify opportunities for cross-selling, up-selling and relevant certification pathways based on customer requirements.Maintain accurate lead activity, qualification details, follow-ups and sales stages in the CRM.Understand market trends, customer requirements and competitive offerings across assigned international markets.Ensure a high-quality customer experience while achieving individual sales and revenue targets.

Job RequirementsRelevant experience in sales & business development, preferably in Edtech industryAccent neutral and fluent oral and written communication skills in EnglishStrong negotiation skills, strategic thinking, and the ability to navigate complex sales cycles.Familiarity with cybersecurity or related technology sectors is advantageous.

About Our Culture:EC-Council is driven by a mission to strengthen global cybersecurity capability and advance the profession of ethical hacking and information security. Our teams operate across regions and cultures, united by integrity, professionalism, and a commitment to meaningful impact. Continuous learning and accountability are encouraged, empowering individuals to take ownership of their contributions. Respect, trust, and ethical conduct guide how we work with colleagues, partners, and the global cybersecurity community.

Additional Information:EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

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Please review our policy here: EC-Council Privacy Policy- User & company | Data ProtectionSubmission of your application will be considered as your acceptance of the terms stated above.