Inside Sales Representative

Job Title: Business Development Manager

Location: Mumbai (Goregaon)

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

www.eccouncil.org

Role Overview

The Inside Sales Manager will be responsible for driving revenue growth through inbound lead conversion and consultative sales engagement. The role involves managing the complete sales cycle, from engaging with prospective customers and understanding business requirements to closing sales and maintaining long-term customer relationships. This position plays a key role in achieving monthly revenue targets by effectively handling inbound inquiries, nurturing opportunities, and building a strong sales pipeline. The individual will work closely with customers across the assigned region to promote EC-Councils training and certification solutions while ensuring a seamless sales experience.

Key Responsibilities:

Handle inbound leads and sales inquiries through calls, emails, and virtual meetings.

Drive end-to-end sales conversations and convert qualified leads into revenue opportunities.

Understand customer requirements and recommend suitable EC-Council training and certification solutions.

Build and maintain a healthy sales pipeline aligned with monthly and quarterly revenue targets.

Conduct outbound outreach including cold calls and follow-ups to generate additional business opportunities.

Maintain accurate customer data, sales activities, and opportunity updates in CRM systems.

Develop strong relationships with prospective and existing customers to drive repeat business and account growth.

Consistently achieve sales targets while ensuring a high-quality customer engagement experience..

Required Skills & Competencies:

Relevant experience in Inside Sales, Business Development, or Account/Partner Management.

Excellent communication, negotiation, and relationship-building skills with the ability to engage customers and partners effectively.

Proven ability to achieve sales targets through lead generation, consultative selling, and pipeline management.

Experience working with CRM tools and managing sales activities in a fast-paced, target-driven environment.

Strong follow-up, objection-handling, and customer engagement skills.

Experience in IT, EdTech, Training, Certification, or Cybersecurity industries will be an added advantage.

About Our Culture:

EC-Council is driven by a mission to strengthen global cybersecurity capability and advance the profession of ethical hacking and information security. Our teams operate across regions and cultures, united by integrity, professionalism, and a commitment to meaningful impact. Continuous learning and accountability are encouraged, empowering individuals to take ownership of their contributions. Respect, trust, and ethical conduct guide how we work with colleagues, partners, and the global cybersecurity community.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

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Please review our policy here: EC-Council Privacy Policy User and Company | EC-Council.

Submission of your application will be considered as your acceptance of the terms stated above