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Debt Manager-Recoveries-Consumer Loan & Cross Sell at IDFC FIRST Bank — Mumbai

Experience5–8 yrs
SalaryNot disclosed
RoleCollections
Work modeonsite
Posted13 Oct 2026

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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 5+ years of experience.

Skills

Collections

The role

Manages collections for a retail bank. Tracks consumer-loan delinquency by bucket and DPD, directs agency and in-house recovery activity, and pursues overdue EMIs under collection and legal guidelines. Applies Collections expertise and portfolio tracking to recover assigned debts.

Full job description

Job Requirements

Job Title –Collection Manager-Consumer Loans and Cross Sell

Place of work - Mumbai

Business Unit - Retail Banking

Function – Collections

Job Purpose:

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Roles & Responsibilities:

Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis

Educational Qualifications:

Graduate – Any

Post Graduate – Any

Experience: