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Critical Incident Manager at Lenovo — Mumbai

Experience4–8 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted15 Sept 2026

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About Lenovo

Lenovo is hiring in Mumbai in technology software. This role looks for around 4+ years of experience.

Skills

Major Incident Management
Stakeholder Management
Service Provider Coordination

The role

A critical incident manager at a technology software company drives major incident management, coordinates cross-functional technical teams, and restores operational stability for exceptional customer experience. The role applies stakeholder management and service provider coordination.

Full job description

Required Qualifications

They will collaborate with cross-functional technical teams,service providers,senior leadership,and business stakeholders to drive resolution efforts while maintaining operational stability and exceptional customer experience. . Key Responsibilities. Major Incident Management