Business Analyst
IDFC FIRST Bank · Mumbai
- Experience2–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted10 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 2+ years of experience.
Skills
- statistical methods
- dashboard development
- data modeling
- data governance
- coding
The role
A data analyst at a financial services company builds statistical models and dashboards for retail liabilities, customer experience, and operations, using data governance and automation to improve business decisions. The role applies campaign analytics and coding tools to streamline operational processes and evaluate program effectiveness.
Full job description
Job Requirements
About the Role
As an Analyst/Senior Analyst , you will be part of the Data & Analytics function under the New Age function , based in Mumbai . This role focuses on executing analytics for Retail Liabilities, Customer Experience, and Operations. You will be responsible for building and managing analytical models, dashboards, campaigns, and data processes that support business decisions and improve operational efficiency. The role also emphasizes automation, documentation, and adherence to data governance standards.
Key Responsibilities
Primary Responsibilities
Execute analytics models, MIS reports, dashboards, and campaigns for Retail Liabilities, Customer Experience, and Operations.Build and maintain analytic models and dashboards to support business decision-making.Collaborate across departments to drive data-driven strategies and outcomes.Ensure seamless and error-free execution of analytics programs with high First Time Right (FTR) rates.Document processes, data codes, repositories, and requests for audit and learning purposes.Drive automation to reduce manual calculations and improve productivity using coding tools.Fulfill campaign responses and evaluate program effectiveness using statistical methods.Adhere to documented processes and data governance policies.
Secondary Responsibilities
Support business KPIs through timely dashboard execution, proactive program rollouts, and assistance in launching new products and features.Share best practices across units to replicate successful analytics models and establish a Centre of Excellence.Maintain transparency by communicating the impact of market, credit, reputational, and financial risks.Regularly update policies and procedures to reflect changing risk environments.
What We Are Looking For
Education
Graduate in any discipline.Postgraduate degree in MA, MTech, MBA or MSC or MCA.
Experience
Minimum of 2+ years of experience in analytics, preferably in Retail Liabilities, Customer Experience, or Operations domains.
Skills and Attributes
Strong analytical and statistical skills.Proficiency in building dashboards, campaigns, and data models.Experience with automation tools and coding for analytics.Excellent documentation and process adherence capabilities.Understanding of data governance and compliance requirements.Ability to collaborate across functions and drive business impact through analytics.