Asst. Manager - CUSTOMER SERVICE & OPS SC

ICICI Life Insurance Limited · Mumbai

  • Experience3–8 yrs
  • SalaryNot disclosed
  • RoleCorporate Trainer
  • Work modeonsite
  • Posted14 Oct 2026

About ICICI Life Insurance Limited

ICICI Life Insurance Limited is hiring in Mumbai in insurance. This role looks for around 3+ years of experience.

Skills

  • Training and assessment
  • Learning and development

The role

Corporate trainer at an insurance company. Designs and evaluates learning interventions for customer service and operations teams, and facilitates induction training, assessment and certification. Improves employee performance and customer experience through training.

Full job description

Facilitate induction training,assessment and certification for new joiners and existing Customer Service and Operations team members

The role will be responsible for designing,implementing,and evaluating learning interventions that enhance employee performance,improve customer experience and support business objectives