Assistant Manager - Customer Success

LeadSquared · Mumbai

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelsenior
  • Posted21 Sept 2026

About LeadSquared

LeadSquared is hiring in Mumbai in technology software. This role looks for around 5+ years of experience.

Skills

  • Customer success
  • Account management
  • BFSI

The role

A customer success manager at a SaaS technology company serving financial institutions supports BFSI clients through customer success and account management, while coordinating cross-functional delivery in a client-facing role. SaaS and financial services expertise further strengthen the profile.

Full job description

Must Have

Experience in a client-facing role - customer success,account management,or similar - ideally with BFSI (banking,NBFC,insurance,or fintech lending) clients.

Experience working in a fast-paced,cross-functional environment

Good to Have

Prior experience in SaaS or technology-driven organisations serving BFSI clients