Assistant Manager - Client Operations (Apprentice - 12 Months)
HSBC · Mumbai
- SalaryNot disclosed
- Work modeonsite
- Levelintern
- Posted17 Sept 2026
About HSBC
HSBC is hiring in Mumbai in financial services.
Skills
- mutual fund/security markets
- investor services
- Microsoft Excel
- regulatory compliance
The role
A capital markets operations associate at a financial services company processes mutual fund transactions, supports investor services, and manages corporate customer communication while maintaining regulatory compliance and Microsoft Excel reporting.
Full job description
HSBC is hiring for the role of Assistant Manager - Client Operations (Apprentice - 12 Months)!
Responsibilities of the Apprentice:
To ensure timely and error-free reporting of transactions received at the Investor Service Centre.
Manage customer communication effectively in order to have timely resolution
Excel in distribution services & investor services with special focus on corporate customers
Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
Explore and process efficiency suggestions and contribute to achieve customer delight
Comply with applicable regulatory requirements on qualifications required for the job profile
Contribute to the knowledge management initiative of the customer service team.
Contribute to contingency / leave planning
Ensure compliance to the process manual and FIM
Excel in the monthly reporting process
Requirements:
A good understanding of mutual fund/security markets
Good verbal and written communication, team and interpersonal skills
The inclination to work in a client-facing role, with a bent of mind for ‘service’
Ideally a graduate /postgraduate
Knowledge of the local language will be an advantage