Analyst - WFM ( Real Time Analyst )

Etraveli · Mumbai

  • Experience8–13 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted21 Sept 2026
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About Etraveli

Etraveli is hiring in Mumbai in hospitality travel. This role looks for around 8+ years of experience.

Skills

  • workforce management
  • workforce management tools

The role

A workforce management analyst at a travel services company forecasts staffing demand, manages real-time operations, and applies workforce management tools with Genesys PureCloud knowledge.

Full job description

Experience of working on Genesys Purecloud will be an added benefit. . Possesses good business acumen. Education Qualification: Graduate in any stream

Minimum 4+ plus years of experience as a Workforce Management (WFM) Analyst.

Knowledge of WFM tools required