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Account Manager - Emerging Business at airtel — Mumbai

Experience0–5 yrs
SalaryNot disclosed
Work modeunknown
Levelfresher
Posted26 Sept 2026

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About airtel

airtel is hiring in Mumbai in telecom. This role looks for around 0+ years of experience.

The role

A telecom account manager role at Airtel in Mumbai focused on ensuring sales and service in a territory for Data (Internet Bandwidth, MPLS, Cloud), Voice (Postpaid), Broadband and Fixed Line, including single point of contact and revenue growth. You handle new account break-in (hunting), cross-sell multi-product lines, negotiate and close orders/contracts, and manage installation delivery. Skills include persuasive communication, sales and service orientation, and analytical skills. Work mode is not specified in the posting.

Full job description

Purpose of the Job

The responsibility of the role holder is to ensure sales and service in his territory to deliver Data

(Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the

assigned territory. Front-end the relationship with customer from Airtel side and become the single

point of contact for customer for all three lines of business.

Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and

new accounts.

Key Deliverables

 Deliver Data, Voice and Fixed Line installation as per assigned targets

 New account break-in (hunting) for Data, Voice and Fixed Line.

 Cross-sell multi-product lines in existing and new customer

 Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity

 Be aware of competition plans & collect insights for market intelligence

 Monitor competition’s customer offerings and planning sales interventions for different class of

clients.

Role Details

 Build and maintain strong, long lasting client relationships

 Negotiate and close orders/contracts to maximize revenue

 Develop new business through upsell and cross-sell with existing clients

 Ensure timely and successful delivery of our solutions as per client needs

Profile

 Min Qualification: Graduate

 0-5 years exp

 Age: upto 30 years

 Target Org: ISP/ SI (HP/Dell), FSEs from Telcos, Wireline, IT/ITeS, BFSI, any relationship based selling

Competencies

 Persuasive communication skills

 Sales and Service orientation

 Empathy

 Tech Orientation

 Analytical skill

 Presentability