Walk-in || Duty Manager ,Guest Relation Executive,Assistant Restaurant Manager
PVR INOX · Mumbai Suburban
- Experience1–4 yrs
- SalaryDisclosed
- Work modeonsite
- Posted1 Oct 2026
About PVR INOX
PVR INOX is hiring in Mumbai Suburban in hospitality travel. This role looks for around 1+ years of experience.
Skills
- cinema operations
- cash handling
- inventory management
- floor management
- customer service
- F&B Service
The role
A restaurant manager at a cinema hospitality company supervises cinema operations and F&B Service, manages cash handling and inventory management, and drives cross selling and upselling. The role also applies floor management and customer service to maintain guest satisfaction across box-office and concessions.
Full job description
Job description
Key Responsibilities:
Supervises the functions of the department employees, facilities, operations and cost on a day- to-day basis
Responsible for key management including opening & closing of shift
Responsible for issuing of daily floats, roaster management, handling cinema impress, shift banking, shortage control etc
Monitors and controls, on an on-going basis:
1) Quality levels of product and service
2) Customer satisfaction
3) Merchandising and marketing
4) Operating costs
5) Sanitation, cleanliness and hygiene of the entire area
Conducts daily briefing & Sets up targets/ goals for the shift, makes constant effort to achieve the same
Oversees the services of Cinema from box-office to concessions
Under the guidance of the Cinema Manager, conducts functions such as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity
Responsible for cash management and cash handling, ensuring ensure that here is no pilferage of money
Responsible for conducting print check every Thursday night. It includes ensuring Display & Commercial compliance
Responsible for training and briefing on daily basis of the staff for up selling, suggestive selling and in auditorium (SOS) selling and updating on various initiatives
Responsible for customer query handling/situation handling and maintaining TAT for Patron complaint resolution
Maintains minimum stock levels of all items and participates in inventories on weekly basis
Required Skills Sets/ Managerial skills:
Knowledge and understanding of hotel/ cinema operations
Experience on handling customers queries
Experience of floor management
Experience in cash handling and inventory management
Experience of team building and providing training
Great experience of F&B
Innovative ideas of marketing
Cross selling & upselling
Proven ability to manage guests and processes
Other Specification:
Good Communication Skills
Adaptability
Interpersonal skills
Multitasking
Team leader quality
Time Management
Good Listening skills
Team building skills
Team leading quality
Innovative thinker
Job description
Key Responsibilities:
Supervises the functions of the department employees, facilities, operations and cost on a day- to-day basis
Responsible for key management including opening & closing of shift
Responsible for issuing of daily floats, roaster management, handling cinema impress, shift banking, shortage control etc
Monitors and controls, on an on-going basis:
1) Quality levels of product and service
2) Customer satisfaction
3) Merchandising and marketing
4) Operating costs
5) Sanitation, cleanliness and hygiene of the entire area
Conducts daily briefing & Sets up targets/ goals for the shift, makes constant effort to achieve the same
Oversees the services of Cinema from box-office to concessions
Under the guidance of the Cinema Manager, conducts functions such as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity
Responsible for cash management and cash handling, ensuring ensure that here is no pilferage of money
Responsible for conducting print check every Thursday night. It includes ensuring Display & Commercial compliance
Responsible for training and briefing on daily basis of the staff for up selling, suggestive selling and in auditorium (SOS) selling and updating on various initiatives
Responsible for customer query handling/situation handling and maintaining TAT for Patron complaint resolution
Maintains minimum stock levels of all items and participates in inventories on weekly basis
Required Skills Sets/ Managerial skills:
Knowledge and understanding of hotel/ cinema operations
Experience on handling customers queries
Experience of floor management
Experience in cash handling and inventory management
Experience of team building and providing training
Great experience of F&B
Innovative ideas of marketing
Cross selling & upselling
Proven ability to manage guests and processes
Other Specification:
Good Communication Skills
Adaptability
Interpersonal skills
Multitasking
Team leader quality
Time Management
Good Listening skills
Team building skills
Team leading quality
Innovative thinker
Physical AttributesSoft Skill
Age : 24-30 Years
Pleasing Personality
Slim Built
Well Groomed
Role: Food, Beverage & Hospitality - Other
Industry Type: Film / Music / Entertainment
Department: Food, Beverage & Hospitality
Employment Type: Full Time, Permanent
Role Category: Food, Beverage & Hospitality - Other
Education
UG: Any Graduate
Contact No:- 7506377179 / 9665504385