Customer Relationship Manager - Navi Mumbai

Reliance Retail · Mumbai Suburban

  • Experience4–8 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelmid
  • Posted16 Sept 2026

About Reliance Retail

Reliance Retail is hiring in Mumbai Suburban in ecommerce retail. This role looks for around 4+ years of experience.

Skills

  • customer service
  • service-level agreements

The role

A customer relationship manager at a retail company reduces customer experience complaints and resolves them according to SLA requirements. The role applies customer service and service-level agreements to improve the customer journey.

Full job description

A customer relationship manager at a retail company reduces customer experience complaints and resolves them according to SLA requirements. The role applies customer service and service-level agreements to improve the customer journey.