Sr. Manager - Ethics & Conduct

TransUnion's Job Applicant Privacy Notice

Team Overview

We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers.

We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things.

We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need.

Culture and Values

Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.

https://www.transunion.com/privacy/global-job-applicant

What is excitement and passion for us?

We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

Dynamics of the Role

Technology-Driven Vigilance: The role has moved beyond manual checks to utilizing Data Analytics and Artificial Intelligence (AI) for early detection of fraudulent activities. Focus on Data Security & Privacy: Given the sensitive nature of credit information, the Vigilance Manager acts as a key guardian of consumer data privacy, aligned with both RBI and DPDP act on data protection. Preventive over Punitive: While investigating fraud is necessary, the focus is heavily on preventive vigilance; strengthening systems before breaches occur, rather than merely punishing wrongdoing post-facto. Interaction with External Agencies: In cases of high-value fraud, the manager coordinates directly with Law Enforcement Agencies (LEAs). This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Investigation & Detection (Punitive Vigilance): Lead investigations into suspected financial irregularities, data falsification, and employee misconduct. Analyze fraudulent activities, collect evidence, and prepare detailed investigation reports with findings and disciplinary recommendations.Preventive Vigilance: Proactively identify and strengthen weak points in processes to prevent fraud, including monitoring "sensitive posts" and conducting surprise/ mystery checks. Review existing procedures to eliminate opportunities for corruption or malpractices.Regulatory Compliance & Reporting: Ensure all activities adhere to internal guidelines, SOPs, and statutory obligations related to credit data handling as per CICRA guidelines. Prepare mandatory reports for the Audit and Compliance Committee and for Board of Directors.Data Integrity Protection: Oversee the security of confidential credit data and prevent unauthorized tampering or leakage of information.Liaison & Reporting: Act as the liaison with regulatory authorities such as the SFIO, CBI, etc. for vigilance matters.Employee Monitoring & Training: Review property returns filed by employees and conduct awareness programs regarding anti-corruption measures, integrity, and ethical practices.

Required Knowledge And Experiences

Qualification: Typically requires a bachelor’s degree. Professional qualifications like a Chartered Accountant (CA) or Certified Fraud Examiner (CFE) are preferred.Experience: 5–10 years in Vigilance, Fraud Control, Data analytics, Internal Audit, or Compliance within the banking or financial services sector.Domain Knowledge: Strong understanding of financial frauds, data security norms, and IT controls.Investigation Skills: Proficiency in conducting interviews, auditing processes, and managing whistle-blower reports.Report Writing: Exceptional ability to craft professional, analytical, and structured investigation reports is non-negotiable.Integrity: Must maintain high standards of confidentiality and ethical conductSelf-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.Strong communication, organizational, verbal & written skills.High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results.Flexibility to travel as needed.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Specialist III, Ethics and Conduct