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Service Scheduler at Mettler-Toledo International, Inc — Mumbai Metropolitan Region

Experience1–2 yrs
SalaryNot disclosed
RoleBusiness Operations
Work modeonsite
Posted13 Oct 2026

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About Mettler-Toledo International, Inc

Mettler-Toledo International, Inc is hiring in Mumbai Metropolitan Region in manufacturing industrial. This role looks for around 1+ years of experience.

Skills

Microsoft Excel

The role

Service scheduler for a precision instruments and services supplier. Plans preventive maintenance and installation visits for field engineers, coordinates customer schedules and analyzes service-call data using SAP and SFDC. Applies Microsoft Excel and service scheduling.

Full job description

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities

* "Service Scheduler" is a key role who will interact with customers to plan visits such as

* Preventive maintenance, Installations and other planned activites. Service Schedulers will work closely with Regional Service Managers, customers and

* Field Engineers to deliver our services, effectively.

* Customer call handling & monitoring over email and phone.

* Planning and scheduling activities for Service Engineers, in alignment with Customers'expectations.

* Negotiate with customer's to schedule planned maintenance activities.

* Ability to know/learn the specific geographic territory and travel time estimation.

* Collaboration with Regional Service Manager and Team Leaders.

* Analysis of Service Calls data from SAP and SFDC system.

* Focus on planned service orders & create advance plan for service engineers.

* Planning and scheduling of installation activities for Field Engineers.

* Collaboration with Call dispatching team with regular interactions.

* Leave room for Short Term and dispatching to manage load factor.

* Good Planning skills as per available resources & ensure field service productivity.

What You Need to Succeed

* Diploma, BSc - Instrumentation/Electronics/Electrical or Any Graduate

* Excellent Written & Verbal Communication Skills

* Good Negotiator

* Good knowledge of MS Excel

* Preferred - Knowledge of SAP and SFDC,

* Preferred - Good knowledge of Customer location and time to travel, for a specific region

Our Offer to You

* "One Team" that thrives on collaboration and innovation

* Opportunities to work with Global teams

* An open, fair and inclusive environment

* Multitude of learning and growth opportunities

* Medical insurance for you & your family, with access to Telemedicine application

* A brand name that is identified worldwide with precision, quality, and innovation.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

Visible links

1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html