Senior Executive - Debt Management Services - Mortgages

Bajaj Finserv · Mumbai Metropolitan Region

  • Experience3–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted1 Oct 2026

About Bajaj Finserv

Bajaj Finserv is hiring in Mumbai Metropolitan Region in financial services. This role looks for around 3+ years of experience.

Skills

  • mortgage collections
  • data analysis and insights
  • vendor management
  • regulatory compliance
  • team management

The role

A collections executive at a financial services company manages mortgage collections and vendor management, using data analysis and insights to allocate portfolios and monitor agency performance. The role also applies regulatory compliance and team management across high-value cases.

Full job description

Location Name: Mumbai - Goregaon

Job Purpose

Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.

Duties And Responsibilities

Allocation Planning: Planning allocation of portfolios to RO’s and Agencies Based on: Performance: Previous months track record Data Analysis and Insights Geographical dimensions Capacity Location Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include: Capacity Check based on portfolio trends Availability checks: Checking if the agencies cater to the particular location Performance checks: based on data collected on agencies past performance and their record history Check’s on Off Role Processes: Vendor Bill tracking and confirmation Performing adequate compliance checks based on company policies and legal requirements System allocation and admin services facilitation by connecting with the requisite teams Performance: DRR of Area/Location Track vendor wise performance and provide due support Visit critical cases on field

Key Decisions / Dimensions

Management of high value cases Agency assessment and influencing for support in achieving targets

Major Challenges

Portfolio Management – closing cases at Bucket X Managing difficult locations with scarcity of relevant talent Need to involve dealers to achieve collection target achievement

Required Qualifications And Experience

Qualifications Graduate in any discipline Work Experience Post qualification – 3 to 5 years Vendor management – complete cycle Team management