People & Culture Manager
Accor · Mumbai Metropolitan Region
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted30 Sept 2026
About Accor
Accor is hiring in Mumbai Metropolitan Region in hospitality travel. This role looks for around 3+ years of experience.
Skills
- Employee relations
- HR coaching
- Performance management
- Conflict resolution
- Employee engagement
- Workplace culture
The role
An HR business partner at a hospitality company builds employee relations through HR coaching and leads performance management across hotel teams. The role also drives employee engagement, conflict resolution, and workplace culture.
Full job description
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Job Duties Include:
Build strong relationships with colleagues and leaders through a visible presence across the hotelServe as a trusted partner on employee relations, workplace concerns, and team successCoach leaders to create engaging, inclusive, and high-performing teamsLead investigations, conflict resolution, attendance, and performance management processesDrive colleague engagement, recognition, and culture-building initiativesLead Employee Engagement Survey action planning and continuous improvement effortsUse colleague insights and workforce trends to enhance retention and engagementEnsure compliance with Fairmont standards and BC employment legislationHelp create an exceptional workplace experience that supports outstanding guest experiences
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related fieldHuman Resources or People & Culture experience, ideally within hospitality or a service-focused environmentProven success supporting employee relations and coaching leadersExcellent communication skills with the ability to build trust at all levelsSound judgment and discretion when handling confidential mattersOrganized, solutions-focused, and comfortable working in a fast-paced operationPassionate about engagement, culture, and creating exceptional colleague experiences
Additional Information
Your Team And Working Environment
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.