Key Account manager Ecommerce

Mondelēz International · Mumbai Metropolitan Region

  • Experience2–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted21 Sept 2026

About Mondelēz International

Mondelēz International is hiring in Mumbai Metropolitan Region in consumer goods. This role looks for around 2+ years of experience.

Skills

  • Retail account management
  • Category management
  • Ecommerce
  • Negotiation
  • Budgeting and forecasting
  • P&L
  • Pricing
  • Assortment management
  • Supply chain
  • Shopper insights

The role

A key account manager at a consumer goods company develops ecommerce growth through category management, online sales analytics, and promotional pricing, while building customer partnerships and executing joint business plans. The role also applies supply chain forecasting and shopper insights to improve portfolio visibility and profitable account growth.

Full job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead new business opportunities in right store opportunities in white space retail environments. You use your deep understanding of our categories and brands to sell to new customers and to expand current customers’ portfolios. In this role, you develop promotional pricing structures to fit with customer needs.

How You Will Contribute

You will:

Responsible for developing and successfully implementing the commercial plan strengthen and expand Mondelēz International’s position with and assigned customer by preparing, negotiating and executing the business plansResponsible for the coordination between the customer and Mondelēz International internal functionsAccountable for maintaining and developing strategic growth plans for customers with a focus on portfolio management, listings, distribution and effective promotion and visibilityBuild and develop strong category partnershipsManage pricing within the Gross to Net Framework, Assortment management, Forecast accuracy in conjunction with supply chain functionTogether with cross functional colleagues evaluate, plan & execute appropriate promotional and in store visibilityMonitor, analyze and report on market developments and competitor developments

What You Will Bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Retail account management Demonstrating credibility with senior stakeholdersDelivering superior results in different markets with varying degrees of maturityCategory managementCommunicating effectivelyNegotiationMaintaining and building effective relationshipsPresenting to all levels of an organizationBudgeting and forecasting

More About This Role

What you need to know about this position:

KAM – Omni will partner very closely with the Omni marketing teams, Omni CPA team and Brand Marketing team for the implementation of the Flywheel metrics towards delivering the revenue ask

What you need to know about this position:

Job specifics include the following:

IOP and Market Share Delivery Budgeting for spends on promotions and key media activations Develop joint business plans by aligning customer objectives, needs and KPI’s with

the internal business objectives to drive profitable growth for the customer

Lead high-level terms of trade negotiations and follow best practice structured negotiation process to successful conclusion Develop and implement strategies for in-depth analysis, reporting and growth in online sales KPIs, customer retention and brand experience Develop high level customer – shopper strategy leveraging customer and shopper insights basis the data shared by accounts Channelize customer investments towards achievement of JBP objectives Work with Finance team to drive commercial hygiene and ensuring timely collections as well as plan towards lowering the cost to serve the customers.

KPIs / Dimensions

IOP Delivery Market Share in our core categories Basic appreciation of P&L and Spends management Partnership with Supply chain to become the preferred supplier to the account as measured by key Supply chain KPIs BIC execution on Platform – Media ROAS and Effectiveness, Promotion efficacy, Data Partnerships

What extra ingredients you will bring:

KAM experience

Education / Certifications:

Job specific requirements:

Ecommerce Experience

Travel requirements:

Work schedule:

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Account Management

Sales