IoT Specialist

Job Title : Circle IOT Specialist

Department: IOT Champs Team

Location: On-site, Mumbai

Employment Type: Full-time

Reports To: Circle Data Lead or Circle Business Head; closely governed by Center.

About The Role

We are looking for a dynamic, driven, and collaborative Circle IOT Specialist to join our IOT Champs Team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a tangible impact by enabling and driving IoT/M2M growth in the circle.

As a Circle IOT Specialist, you will be the go-to person for all things IoT/M2M in the circle—supporting Account Managers (AMs), identifying new business opportunities, and ensuring seamless coordination across functions.

Business Development & Account Acquisition

Proactively identify, hunt, and acquire new IoT/M2M accounts within the circle. Build and maintain a robust NAP (New Account Penetration) funnel to drive consistent account acquisition. Deliver revenue growth through new account acquisition and successful commercialization of IoT solutions. Continuously identify new use cases and opportunities within existing and prospective customer accounts.

Existing Account Growth & Revenue Expansion

Drive revenue growth in the Top 10 IoT accounts within the circle. Develop account expansion strategies to increase wallet share and penetration across existing customers. Ensure sustained growth through upselling, cross-selling, and deployment of emerging IoT solutions. Partner with AMs to create account growth plans and improve customer engagement.

Dormant Account Revival

Re-engage and reactivate dormant IoT/M2M accounts. Drive pulsing (revenue generation) from dormant customers through targeted engagement and solution mapping. Build revival plans and monitor conversion of dormant opportunities into active revenue-generating accounts.

IoT Go-To-Market (GTM) Enablement

Drive IoT GTM initiatives within the circle by actively engaging with sales teams, AMs, ZSMs, and other stakeholders. Gather market intelligence, customer feedback, and competitive insights and share actionable recommendations with the Centre IoT team. Support local market activation strategies for new IoT products and solutions.

Sales Enablement & Stakeholder Management

Enable and train AMs to confidently position and sell IoT offerings. Act as the primary IoT/M2M expert and support system for the circle. Drive collaboration between Sales, Operations, Product, Solutioning, Legal, Finance, and Delivery teams to ensure seamless customer onboarding and execution. Support compliance requirements, restructuring activities, and governance related to IoT/M2M accounts.

Business Governance & Hygiene

Ensure quality customer engagement, pipeline hygiene, and opportunity tracking. Maintain regular alignment with ZSMs and key business stakeholders. Conduct structured customer meetings focused on business outcomes and use-case identification. Monitor business performance against agreed KPIs and business plans.

Educational Qualifications

Bachelor’s degree in any discipline.

What Makes This Role Unique?

This is a high-visibility role with opportunities to collaborate closely with sales teams, finance, product, and cross functional teams. It’s ideal for someone who is enthusiastic about IoT/M2M, eager to learn constantly, and committed to delivering impact. The role requires strong collaboration skills while keeping business and sales priorities at the center of all decisions.