Entrepreneur in Residence

Role Overview As an Entrepreneur in Residence (EIR), you will work closely with business leaders across B2B, Growth and Assure to identify, build and scale strategic business initiatives. This is a high-impact role for someone who enjoys solving ambiguous problems, building new initiatives from scratch and taking ownership from strategy to execution. You will work across revenue growth, customer acquisition, business development, customer experience and maintenance operations, with the opportunity to drive initiatives that have a measurable impact on the business.

Key Responsibilities1. Business Growth & Strategic Initiatives● Identify and evaluate new business opportunities and growth levers across B2B, Growth and Assure.● Work with business leaders to develop and execute strategic initiatives.● Build business cases and GTM strategies for new opportunities.● Drive initiatives from problem identification through execution and closure.● Identify opportunities to improve revenue, customer acquisition, retention and operational efficiency.

2. B2B Business Development● Work closely with the B2B team to identify and evaluate new customer segments and business opportunities.● Support development of GTM strategies and scalable sales channels.● Build and manage initiatives around pipeline creation, conversion and revenue growth.● Identify potential enterprise, institutional and strategic partnerships.● Develop processes and playbooks to support B2B scale-up.

3. Growth & Customer Acquisition● Work closely with the Growth team on initiatives to improve customer acquisition and conversion.● Analyse the customer funnel and identify opportunities to improve performance.● Evaluate new channels, campaigns and growth opportunities.● Use data to identify customer behaviour and business trends.● Drive experiments and initiatives with clear success metrics.

4. Assure / Maintenance● Work closely with the Assure team to identify opportunities to improve post-sales customer experience and maintenance operations.● Analyse service and maintenance data to identify operational bottlenecks and improvement opportunities.● Drive initiatives to improve service efficiency, customer satisfaction and retention.● Build scalable processes and frameworks for maintenance operations.● Work cross-functionally with Operations, Technology and other teams to implement improvements.

5. Data & Business Analytics● Analyse business and customer data to identify growth and operational opportunities.● Build dashboards and tracking mechanisms for key business metrics.● Translate data and insights into actionable business recommendations.● Track the impact of strategic initiatives through clearly defined metrics.

6. Ownership & Execution● Take end-to-end ownership of assigned business problems and initiatives.● Work independently in ambiguous and fast-paced environments.● Drive execution with a strong bias towards action and measurable outcomes.● Coordinate with multiple stakeholders and ensure timely execution.● Build processes, partnerships and solutions from scratch where required.

Ideal Candidate Profile● 2–5 years of experience in B2B Sales, Business Development, Strategy, Founder’s Office, Consulting, Growth or Business Operations.● Experience in building or scaling a business, sales channel, growth initiative or new market will be preferred.● Strong commercial understanding with the ability to connect strategy with business outcomes.● Strong analytical and problem-solving skills.● Excellent stakeholder management and communication skills.● High ownership and entrepreneurial mindset.● Comfortable working across multiple functions and ambiguous problem statements.● Ability to independently drive projects from problem identification to execution.● Tier-1 engineering/management background preferred.

What Makes This Role DifferentThis is not a traditional sales, growth or operations role. As an EIR, you will work across B2B, Growth and Assure and partner closely with business leaders to identify opportunities, build strategies, test solutions and drive execution. The role offers significant exposure to senior leadership and the opportunity to build new initiatives and business processes from the ground up in a rapidly scaling clean-tech company.