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Associate at Mettler-Toledo International, Inc — Mumbai Metropolitan Region

Experience3–4 yrs
SalaryNot disclosed
RoleCollections
Work modeonsite
Posted13 Oct 2026

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About Mettler-Toledo International, Inc

Mettler-Toledo International, Inc is hiring in Mumbai Metropolitan Region in manufacturing industrial. This role looks for around 3+ years of experience.

Skills

International customer service
Cash collections
English

The role

Collections associate at a company that makes precision instruments and services. Resolves outstanding invoices and unapplied credits for US customer accounts, controls overdue ageing, and supports cash collection through SAP and international customer service. Applies English fluency to customer calls and emails.

Full job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Roles & Responsibilities

* Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.

* Control overdue ageing of outstanding invoices.

* Ensuring smooth inflow of cash within payment terms.

* Sending reminders to customer to avoid payment delays.

* Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.

* Ensuring monthly progress by resolving substantial amount.

* Collaborating with collection and cash application team as per requirement.

* Meeting productivity and quality benchmark defined from time to time

* Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.

* Ensuring deliverables as per agreed SLA's.

Shift Timings: 5:30pm - 2:30am

What You Need to Succeed

Technical Skills

* 3-4 years' experience into international customer service preferably into cash collections.

* SAP knowledge will be preferred.

* Telephonic skills should be excellent

Soft Skills

* Fluency in English (written and spoken)

* Good communication skills (verbal, written, presentation)

* Strong process knowledge with focus on constantly improving productivity and processes

Our Offer to You

* "One Team" that thrives on collaboration and innovation

* Opportunities to work with Global teams

* An open, fair and inclusive environment

* Multitude of learning and growth opportunities

* Medical insurance for you & your family, with access to Telemedicine application

* A brand name that is identified worldwide with precision, quality, and innovation.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

Visible links

1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html