Associate - Collections - B2B
Mettler-Toledo International, Inc · Mumbai Metropolitan Region
- Experience3–4 yrs
- SalaryNot disclosed
- RoleCollections
- Work modeonsite
- Posted13 Oct 2026
About Mettler-Toledo International, Inc
Mettler-Toledo International, Inc is hiring in Mumbai Metropolitan Region in manufacturing industrial. This role looks for around 3+ years of experience.
Skills
- International customer service
- Cash collections
- English
The role
Collections associate at a global supplier of precision instruments and services. Resolves outstanding invoices and unapplied credit items for US customer accounts, controlling overdue ageing and supporting cash collections through International customer service. Applies SAP knowledge and English fluency.
Full job description
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Our Opening and Your Responsibilities
* Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
* Control overdue ageing of outstanding invoices.
* Ensuring smooth inflow of cash within payment terms.
* Sending reminders to customer to avoid payment delays.
* Resolving unapplied credit items on US customer's account by contacting customer via phone/ email.
* Ensuring monthly progress by resolving substantial amount.
* Collaborating with collection and cash application team as per requirement.
* Meeting productivity and quality benchmark defined from time to time
* Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
* Ensuring deliverables as per agreed SLA's.
What You Need to Succeed
* 3 to 4 years' experience into International customer service preferably into cash collections.
* SAP knowledge will be preferred.
* Fluency in English (written and spoken)
* Good communication skills (verbal, written, presentation)
* Strong process knowledge with focus on constantly improving productivity and processes
* Shift time would be 5:30PM to 2:30AM
Our Offer to You
A brand name that is identified worldwide with precision, quality, and innovationMedical insurance for you & your family, with access to Telemedicine applicationMultitude of learning and growth opportunitiesAn open, fair and inclusive environmentOpportunities to work with Global teams"One Team" that thrives on collaboration and innovation
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.
References
Visible links
1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html