Admin Executive

Position Summary:

The Admin Executive is an adaptable problem-solver who supports core administrative and operational needs to ensure smooth, efficient day-to-day operations. This role effectively communicates with team members, members, and customers across multiple platforms. The Admin Executive thrives in an office environment while performing administrative duties, supporting leaders, and contributing to local, chapter-focused events and promotional efforts. Success in this role requires strong prioritization, organization, and discretion to manage multiple competing demands in a fast-paced environment. Support for this role may come from the Operations Director/Manager or National Director depending on the team’s size and structure.

Roles and Responsibilities:

Administrative & Operational Support

Provide high-quality administrative support to assigned leadership, ensuring smooth day-to-day operations and execution of prioritiesManage calendars, scheduling, correspondence, and document preparation, including letters, memos, reports, and presentationsCoordinate travel, accommodations, and meetinglogisticsas assignedMaintain organized systems for files, records, and operational documentation to support efficiency and compliance

Member, Director & Ambassador Support

Support Members, Directors, and Ambassadors with operational needs, providingtimelyassistanceand clear communication in BNI Connect and other toolsProvide first-level troubleshooting support for BNI Connect and other networking tools, escalating more complex issues when neededRespond to inquiries with professionalism, accuracy, and a service-oriented mindset

Data, Systems & Process Support

Maintain data accuracy across operational systems, including BNI Connect and other internal toolsTrack timelines, deliverables, and follow-ups for assigned tasks and prioritiesAssistin documenting workflows andidentifyingopportunities to improve efficiency

Continuous Improvement

Support process improvement efforts byidentifyinggaps and implementing approved enhancements within assigned areasAny additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:

Customer ServiceOrganizational SkillsSelf-ManagementTechnical ProficiencyCommunicationProblem Solving

Required Qualifications:

Two-year degree or equivalent experienceOne or more years of experience in an administrative role supporting senior leadershipStrong interpersonal and communication skillsAbility to build relationships with key stakeholdersDetail-oriented with strong time management skillsAbility to prioritize work in a fast-paced, changing environmentDemonstrates initiative,anticipatesneeds, and exercises sound judgmentMaintains discretion and confidentialityBasic to intermediateproficiencyin Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Physical Demands and Working Conditions (Working Conditions apply globally. The Physical Demands section is included to meet U.S. regulatory expectations and may not apply to individuals located outside the United States.)

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.