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Assistant Service Manager at Atomberg Technologies — Madurai

Experience2–7 yrs
SalaryDisclosed
RoleBusiness Operations
Work modeonsite
Posted14 Oct 2026

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About Atomberg Technologies

Atomberg Technologies is hiring in Madurai in consumer goods. This role looks for around 2+ years of experience.

Skills

Salesforce
Microsoft Excel

The role

Assistant service manager at a consumer-goods product company. Manages service quality, stock availability and partner issues across service centres, applying Salesforce and Microsoft Excel dashboards to track turnaround time, closures and backlog. Monitors service calls and escalates delays and stock risks.

Full job description

Stay close to the ground

Visit ASPs, dealers, distributors and Pareto outlets every month

Check service quality, stock position and partner issues first-hand, and bring them back as actions

Keep stock available across 250+ service centres

Monitor DOI and flag stock-outs and excess stock at service centres

Coord

Turn Salesforce data into reports leadership acts on

Build and maintain Excel dashboards on TAT, closures, backlog and partner performance

Keep the zone's service calls moving within TAT

Track daily TAT and pending calls across ~5,000 monthly service calls, and flag breaches early