Assistant Manager - Customer Engagement (Agency)
Axis Max Life Insurance · Madurai
- Experience2–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted22 Sept 2026
About Axis Max Life Insurance
Axis Max Life Insurance is hiring in Madurai in insurance. This role looks for around 2+ years of experience.
Skills
- customer service
- service quality
- Microsoft Excel
- vendor payments
The role
An agency customer engagement manager at an insurance company delivers front-end customer service, maintains service quality, and manages vendor payments and Microsoft Excel data management. Customer centricity and customer service shape daily interactions with policyholders and agency partners.
Full job description
Graduate / Post-Graduate in any discipline.
Vendor payment TAT should be .
Minimum 2 years experience handling front end customer services.
Knowledge of service quality is required.
Must be highly customer centric.
Excellent communication skills. Good co-ordination skills. Data management on Excel should be good