Relationship Manager Gold Loan

AU SMALL FINANCE BANK · Madhira

  • Experience2–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted26 Sept 2026
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About AU SMALL FINANCE BANK

AU SMALL FINANCE BANK is hiring in Madhira in financial services. This role looks for around 2+ years of experience.

Skills

  • Gold loan products
  • Lending norms
  • KYC
  • Compliance
  • Microsoft Office
  • Negotiation
  • RBI regulations

The role

A relationship manager at a retail banking company acquires gold loan customers, conducts gold loan products and lending norms, and maintains portfolio quality through KYC and compliance. The role also supports banking product cross-selling and customer servicing.

Full job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Madhira Madhira

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities

1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team

Reporting Designation: Reporting Department:

Educational Qualifications Preferred

Category: Field specialization: Degree: Academic score: Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

Industry: Banking / NBFCRole: Sales / LendingYears of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills: - Communication - Negotiation - MS Office

Required Abilities

Physical: General office workOther: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific Requirements

Travel: YesVehicle: PreferredWork Permit: Not applicable

Other Details

Pay Rate: Contract Types: Permanent, Full-timeTime Constraints: Standard banking hoursCompliance Related: Adherence to RBI and internal normsUnion Affiliation: