Senior Sales Manager

Chocovic · Ludhiana

  • Experience3–4 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelmid
  • Posted22 Sept 2026

About Chocovic

Chocovic is hiring in Ludhiana in agriculture food. This role looks for around 3+ years of experience.

Skills

  • customer relationships
  • store operations
  • customer complaints
  • upselling
  • cross-selling
  • sales processes
  • customer service processes

The role

A customer success manager at a food products company builds customer relationships, handles store operations and walk-in customers, resolves complaints, and identifies upselling opportunities. Customer service and sales support help preserve customers and renew contracts.

Full job description

About Job:-

A Relationship Manager is responsible for building and maintaining positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints. They possess excellent communication and problem-solving skills.

Timings-

10:30a.m-8:30p.m

Job Responsibility:-

Understand customer needs and develop plans to address them

Building positive relationships with customers

Handling store Operations

Handling all the Walk in Customers

Identifying opportunities for greater profits

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply and customer service processes

Aim to preserve customers and renew contracts

For more information you may contact on HR -7717300328

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person