Relationship Manager - Affordable Mortgage Loans
IDFC FIRST Bank · Ludhiana
- Experience5–10 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelsenior
- Posted18 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Ludhiana in financial services. This role looks for around 5+ years of experience.
The role
A senior relationship manager role in banking for affordable mortgage loans, focused on customer acquisition, building a high-yield Affordable Mortgage loan portfolio, and monitoring loan book quality through risk management. Responsibilities include driving product sales, mentoring a team, embracing digital adoption, and ensuring customer service and compliance. Skills include sales, customer retention, mortgage loan portfolio management, risk management, and regulatory compliance. Based in Ludhiana, Punjab, India with work mode not specified.
Full job description
Job Requirements
Role/ Job Title: Relationship Manager-Affordable Mortgage Loans
Function/ Department: Affordable Mortgage Loans
Job Purpose:
'
To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.
Roles & Responsibilities:
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Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads. Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio. Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management. Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement. Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
Secondary Responsibilities:
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Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms. Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.
Qualifications:
Graduate
Years of Experience:
5-10 Years