Deputy Area Manager - Debt Management Services - Consumer

Bajaj Finserv · Lakhimpur Kheri

  • Experience1–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted12 Sept 2026

About Bajaj Finserv

Bajaj Finserv is hiring in Lakhimpur Kheri in financial services. This role looks for around 1+ years of experience.

Skills

  • loan recovery
  • vehicle repossession
  • litigation case management
  • legal compliance
  • Microsoft Excel
  • risk mitigation

The role

A collections manager at a consumer finance company manages loan recovery, vehicle repossession and litigation case management, and improves collection rates through Microsoft Excel and risk mitigation. The role also coordinates field collection officers and legal compliance.

Full job description

Location Name: Lakhimpur Kheri Up

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties And Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

Required Qualifications And Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.