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Customer Care Executive at IIFL Finance — Krishnagiri

Experience0–2 yrs
SalaryDisclosed
RoleCustomer Support
Work modeonsite
Posted14 Oct 2026

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About IIFL Finance

IIFL Finance is hiring in Krishnagiri in financial services. This role looks for around 0+ years of experience.

Skills

Local language

The role

Customer care executive for a financial services company. Handles walk-in and phone, email, and branch inquiries about financial products, resolves customer complaints, and supports field marketing using local-language customer handling. Applies customer support and telecalling experience.

Full job description

Location:

Punjai-Puliyampatti, Dindigul-Vedasandur Trichy-Thottiyam

Sivagangai-Singampunari Dindigul-Chinnalapatti Pollachi-Anamalai

Tholudur Thanjavur-Ayyampettai Chennai-Mamallapuram Chennai-Purasawalkam Perambalur-Padalur Thiruvaiyaru-Odaithurai

Theni-Chinnamanur Tindivanam Ramanathapuram

Sayalgudi Krishnagiri Bargur Thiruvarur North Main Street Dharmapuri Eriyur Kallakurichi-Tirukoilur Krishnagiri Denkanikottai Pudukkottai-Keeramangalam Nagapattinam Arcot-Arani Raod GL Thanjavur-Madukkur

Department: Customer Service / Operations

Reporting To: Branch Manager / Customer Service Manager

About IIFL Finance

IIFL Finance is one of India's leading financial services companies, offering a wide range of products including Gold Loans, and other financial solutions. We are committed to delivering exceptional customer service and creating value for our customers.

Job Summary

We are looking for a customer-focused and energetic Customer Care Executive to handle customer queries, provide product information, resolve concerns, and ensure a seamless customer experience. The ideal candidate should possess excellent communication skills and a service-oriented mindset.

Key Responsibilities

Attend walk-in customers and provide information about IIFL Finance products and services.

Handle customer inquiries through phone calls, emails, and branch visits.

Resolve customer complaints and escalate issues when required.

Field marketing

Eligibility Criteria

Educational Qualification

Graduate in any discipline.

Freshers

Required Skills

Good communication skills in local language

Strong customer handling and problem-solving abilities..

Preferred Experience

Fresher or Experience in Banking, NBFC, Financial Services, Customer Support, Telecalling, or Front Office Operations will be an added advantage.

Interested candidates can share their resumes at william.r@iifl.com or contact : 9176632907