Territory Manager - Business Loan (Direct)
IDFC FIRST Bank · Kolkata
- Experience2–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted11 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Kolkata in financial services. This role looks for around 2+ years of experience.
Skills
- retail lending products
- credit operations
- sales channel management
- risk management
- regulatory compliance
- English
The role
A territory sales manager at a retail lending bank acquires business-loan customers, develops channel partnerships, and manages loan portfolio quality through retail lending products, credit operations, and risk management. The role also applies sales channel management and regulatory compliance to grow disbursements and maintain service quality.
Full job description
Job Requirements
About the Role
The Territory Manager – Business Loan (Direct) is responsible for sourcing loans through Direct channel partners, while building and maintaining a high-quality loan portfolio. The role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.
Key Responsibilities
Primary Responsibilities
Acquire new customers and ensure consistent loan disbursement volumes.Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.Stay updated on retail asset products, operations, and current market trends.Identify evolving market dynamics and develop strategies for channel development and customer acquisition.Deliver high-quality customer service and ensure customer satisfaction.Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.
Secondary Responsibilities
Collaborate with internal teams to support automation and digital initiatives.Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.
What We Are Looking For
Education
Graduate in any discipline.Postgraduate qualification is preferred.
Experience
Minimum 2-5 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.
Skills And Attributes
Strong understanding of retail lending products and credit operations.Proven ability to manage sales channels and drive business growth.Excellent verbal and written communication skills in English are essential..Analytical mindset with a focus on portfolio quality and risk management.Ability to lead teams and coordinate with multiple stakeholders.High level of integrity and commitment to compliance.