Restaurant Success Manager

Swiggy · Kolkata

  • Experience1–5 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Leveljunior
  • Posted16 Sept 2026

About Swiggy

Swiggy is hiring in Kolkata in ecommerce retail. This role looks for around 1+ years of experience.

Skills

  • account management
  • sales
  • business development
  • partner management
  • customer success
  • menu conversion
  • customer experience

The role

A customer success manager at an e-commerce marketplace identifies restaurant performance gaps and improves menu conversion, partner management, and customer experience.

Full job description

Preferred candidate profile

Restaurant Success: Identify performance gaps and recommend actions to improve visibility,orders,menu conversion,and customer experience

. 15 years of experience in account management,sales,business development,partner management,or customer success

Experience managing B2B / B2C clients or merchant / restaurant partners