Area Service Incharge
Jio · Kolkata
- Experience6–10 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelsenior
- Posted18 Sept 2026
About Jio
Jio is hiring in Kolkata in telecom. This role looks for around 6+ years of experience.
Skills
- Relationship management
- Delegation skills
- Team management
- Diversity management
- Problem solving
- DTH service operations
- Telecom domain knowledge
- Geography knowledge
- Business training
The role
An area service manager at a telecommunications company coordinates partner lifecycle management and DTH service operations, applying relationship management, team management, and delegation skills to maintain service delivery, resolve escalations, and support partner performance.
Full job description
Jio is actively looking to hire candidates for the position Area Service In charge.
Key requirements are1. Graduation and Diploma in Engineering stream.2. Experience of 6-10 years in After sales service.
Job DescriptionCandidate is responsible for resource planning, recruitment and deployment.Partner lifecycle managementEnsure onboarding quality and take accountability of service deliverablesEnsure adequate manpower availabilityMonitor daily performance and motivate team and provide proper trainingVisit partners, markets as requiredGather customer feedback and mentor and counsel manpowerMotivate partners for timely targetsHandle escalations and ensure satisfactionCoordinate with Sales, Service, Network, Finance teamsParticipate in various Business Activities as required Skill sets:Relationship managementDelegation skillsTeam managementDiversity managementProblem Solving skillsExperience in area/zone for DTH Industry / Device OperationsGeography knowledgeDomain knowledge of DTH / Cable / Telecom/ DevicesUnderstanding of business training requirements