Patient Journey Partner - Ophthalmology
Roche · Kochi
- Experience2–6 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted7 Sept 2026
About Roche
Roche is hiring in Kochi in pharma biotech. This role looks for around 2+ years of experience.
Skills
- stakeholder management
- customer engagement
- pharmaceutical industry
- healthcare industry
- cross-functional collaboration
- customer insights
- patient access
- ethics
- integrity
- compliance
- data
- agile ways of working
- digital mindset
The role
A patient journey partner at a pharmaceutical and biotechnology company improves ophthalmology care by applying Ophthalmology, stakeholder management, and customer engagement across healthcare partnerships and patient access initiatives. The role also uses agile ways of working and digital mindset to coordinate ethical, value-based solutions with healthcare professionals and internal teams.
Full job description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Job Title: Patient Journey Partner (PJP) – Ophthalmology
Location: Calicut (Kozhikode), Kerala, India
As a Patient Journey Partner ,you will be responsible for creating value across the healthcare ecosystem by partnering with healthcare professionals and other stakeholders to improve patient outcomes. You will work in a highly collaborative, cross-functional environment, leveraging customer insights to address unmet needs and enhance the patient journey.
Your Key Responsibilities
Develop a deep understanding of the local healthcare ecosystem and customer needsBuild trusted partnerships with ophthalmologists, retina specialists, hospitals, and other healthcare stakeholdersDrive scientific and value-based engagements while ensuring the highest standards of ethics, integrity, and complianceIdentify opportunities to improve patient access and collaborate with cross-functional teams to implement sustainable solutionsExecute territory plans using customer insights, data, and agile ways of workingCollaborate closely with Medical, Marketing, Market Access, and other internal partners to deliver meaningful customer and patient outcomes
Who You Are
Bachelor’s degree in Pharmacy, Life Sciences, Medicine, or a related discipline; MBA is preferred2–6 years of experience in the pharmaceutical, biotechnology, or healthcare industryExperience in Ophthalmology or Specialty Care is preferredStrong customer engagement, stakeholder management, and communication skillsDemonstrated ability to work collaboratively in cross-functional teamsLearning agility, digital mindset, and a passion for improving patient outcomes
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.