Customer service associate - PVR Cinemas , Mymoon, MG Road, Kochi
PVR Cinemas · Kochi
- Experience0–0 yrs
- SalaryDisclosed
- Work modeonsite
- Posted1 Oct 2026
About PVR Cinemas
PVR Cinemas is hiring in Kochi in hospitality travel. This role looks for around 0+ years of experience.
Skills
- customer service
- English
- Malayalam
The role
A guest service associate at a cinema hospitality company welcomes visitors, handles ticketing and cash transactions, and supports food and beverage service. Customer service and English are central to assisting guests, resolving complaints, and promoting memberships.
Full job description
Role Overview & Responsibilities
Customer Service: Welcome guests, assist with inquiries, and guide visitors to their screens.
Operations: Handle ticketing, billing, cash transactions, and food & beverage counters.
Maintenance: Ensure hygiene and cleanliness standards are met across the cinema floor.
Support: Resolve customer complaints and promote memberships or special offers.
Requirements & Eligibility
Age Limit: Generally up to 25years old.
Education: Minimum Higher Secondary (12th Pass), diploma, or degree.
Skills: Good communication skills in English/Malayalam, pleasant personality, and willingness to work flexible shifts (day or night shifts, weekends, and holidays)
Pay: ₹16,500.00 - ₹21,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person