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Account Manager at airtel — Kochi

Experience1–5 yrs
SalaryNot disclosed
Work modeunknown
Leveljunior
Posted20 Sept 2026

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About airtel

airtel is hiring in Kochi in telecom. This role looks for around 1+ years of experience.

The role

A junior Account Manager role at telecommunications provider Airtel, responsible for ensuring sales and service delivery for Data (Internet Bandwidth, MPLS, Cloud), Voice (Postpaid), Broadband and Fixed Line in an assigned territory and serving as the single point of contact for customers. You will manage client relationships, negotiate and close orders/contracts, drive upsell and cross-sell, and build funnel maturity while monitoring competition for market intelligence. Skills include persuasive communication, sales and service orientation, empathy, tech orientation, analytical skills, and presentability. Location is Kochi, Kerala, India, with work mode not stated.

Full job description

Job Description – Account Manager

Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.

Key Deliverables  Deliver Data, Voice and Fixed Line installation as per assigned targets  New account break-in (hunting) for Data, Voice and Fixed Line.  Cross-sell multi-product lines in existing and new customer  Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity  Be aware of competition plans & collect insights for market intelligence  Monitor competition’s customer offerings and planning sales interventions for different class of clients.

Role Details

 Build and maintain strong, long lasting client relationships

 Negotiate and close orders/contracts to maximize revenue

 Develop new business through upsell and cross-sell with existing clients

 Ensure timely and successful delivery of our solutions as per client needs

Profile

 Min Qualification: Graduate

 1-5 years exp

 Age: upto 30 years

 Target Org: ISP/ SI (HP/Dell), FSEs from Telcos, Wireline, IT/ITeS, BFSI, any relationship based selling

Competencies

 Persuasive communication skills

 Sales and Service orientation

 Empathy

 Tech Orientation

 Analytical skill

 Presentability