Relationship Manager - Unnati MBL

IDFC FIRST Bank · Indore

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted29 Sept 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Indore in financial services. This role looks for around 5+ years of experience.

Skills

  • customer acquisition
  • home loan portfolio management
  • loan portfolio monitoring
  • risk management
  • regulatory compliance
  • customer service
  • digital adoption
  • cross-selling
  • team mentoring

The role

A relationship manager at a retail banking company acquires home-loan customers, manages loan portfolios, and drives customer retention through regulatory compliance and digital adoption. The role also develops cross-selling opportunities and mentors relationship teams.

Full job description

Job Requirements

Role/ Job Title: Relationship Manager - UnnatI MBL

Function/ Department: Unnati MBL

Job Purpose:

' To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.

Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

' Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.

Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio.

Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.

Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.

Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.

Team Development: Lead by examplegroom, mentor, and support team members to achieve their professional goals and business objectives.

Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Secondary Responsibilities:

' Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.

Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years .