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Deputy Manager - Agency Management (Recoveries) at SBI Card — Indore

Experience2–6 yrs
SalaryNot disclosed
Work modeonsite
Posted25 Sept 2026

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About SBI Card

SBI Card is hiring in Indore in financial services. This role looks for around 2+ years of experience.

Skills

collections operations
recovery performance
NFTE DRA certification
settlement waiver
customer complaint management
audit compliance

The role

A collections manager at a financial services company manages collections operations, recovery performance, and NFTE DRA certification while monitoring settlement and customer complaint outcomes.

Full job description

Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations. .