Outsourcing Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

The Outsourcing team is responsible for managing and overseeing outsourcing risks and other third-party arrangements, including regulatory obligations, operational resilience, and exit strategies.

We’re looking for an Outsourcing Manager to manage outsourcing oversight in India. You’ll be the key point of contact for our primary service provider and local vendors, ensuring contracts, SLAs, and governance meet Indian regulatory requirements.

This is a unique opportunity to build the outsourcing framework from the ground up in one of our fastest-growing regions.

Up to shape what's next in finance? Let’s get in touch.

What You'll Be Doing

Owning and implementing the local third-party risk management policy and operating modelManaging outsourcing relationships, ensuring compliance with RBI outsourcing guidelines and regulatory requirements in IndiaOverseeing due diligence, risk assessments, and vendor monitoring for both intra-group and external providersMonitoring SLAs, downtime, subcontracting, patch management, and remediation plans to ensure service quality and operational resilienceCollaborating with Compliance, Risk, and Operations to prepare audit-ready documentation, ensuring compliance with regulatory obligations on outsourcing, capital adequacy, and operational resilienceProviding guidance to staff on third-party risk management procedures and their ongoing accountabilityPreparing regular reports for senior management on outsourcing risks, compliance, and performance metricsLaying the foundation for a vendor management team in India as the business continues to scale

What You'll Need

A bachelor’s degree in business, finance, law, economics, or a related field5+ years of experience in vendor management, outsourcing oversight, or third-party risk management within financial services or fintechSolid knowledge of RBI outsourcing regulations and how they apply to financial institutionsExperience developing service monitoring frameworks, due diligence processes, and risk assessments for outsourced arrangementsExcellent stakeholder management skills across local and global teamsFluency in English

Nice to have

A risk management qualificationExecutive and board-level interaction experienceSolid connections across industry stakeholder groupsExperience in a Big 4 consulting or vendor risk advisory roleA solid understanding of the fintech and/or banking landscape in India

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice