GCM Transition Lead

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Job Description

The Transition Lead is accountable for end-to-end delivery of transition waves within their assigned functional scope, ensuring that scope, timelines, stage-gate criteria, and execution commitments are met. The role serves as the primary bridge between business stakeholders and GCM delivery teams — owning functional readiness from design validation through stabilization, aligning business requirements with GCM execution standards, and ensuring continuity of critical operations throughout the transition.

Transition Approach & Design Validation

Work closely with the assigned BU/BF business stakeholders to define and validate transition and transformation scope, build impact assessment and ensuring clarity on key responsibilities and actions

Ensure no critical business disruption during transition and stabilization phases through proactive risk mitigation and operational governance.

Participate in design validation, confirming that the proposed GCM operating model and service design meet functional business requirements

Work with BU/BF's to measure outcome and adoption and mitigate issues. Ensure to Identify and escalate BU/BF-specific risks, dependencies, and constraints to the GCM Transition Lead

Wave Ownership & Execution

Own end‑to‑end delivery of the assigned transition wave, ensuring scope, timelines, and commitments are met

Drive execution across transition planning, knowledge transfer, ramp‑up, go‑live, and stabilization phases

Functional Accountability

Represent BU/BF and ensure continuity of critical business operations during transition

Own functional readiness and acceptance for the transition wave

Knowledge Transfer & Readiness

Ensure availability of SMEs and timely completion of KT activities, documentation, and sign‑offs

Confirm operational readiness across people, process, technology, and controls prior to ramp‑up and go‑live

Stakeholder & Governance Management

Act as the primary point of coordination between stakeholders and GCM delivery teams

Support stage‑gate reviews and provide inputs for go/no‑go decision

Stabilization & Business-as-Usual transition

Oversee stabilization and hypercare activities to ensure service performance meets agreed SLAs and KPIs

Support smooth handover into steady‑state operations

Education & Competencies (Technical and Behavioral):

Experience

12+ years of experience in business operations, functional leadership, shared services, or large-scale transformation programs within global organizations

Proven experience leading end-to-end transition waves or major operational change initiatives, covering transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases

Technical Competencies

Strong understanding of transition methodologies and frameworks, including transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases

Ability to apply stage-gate criteria, readiness assessments, and governance requirements at wave level

Solid financial and commercial acumen, with the ability to manage transition costs, assumptions, and value realization

Preferred (not mandatory): experience or working knowledge of Commercial and/or Supply Chain functions, R&D or Finance depending on assigned group

Behavioral Competencies

Strong stakeholder management and coordination skills within highly matrixed, global organizations

Ability to manage competing priorities and drive execution in complex, time-sensitive transitions

Results-oriented mindset with strong attention to delivery commitments and accountability

Education

Bachelor’s degree required

Languages

Fluent in English

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time