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Workplace Enablement Global Deployments and Governance -Deputy Director at PepsiCo — Hyderabad

Experience11–12 yrs
SalaryNot disclosed
Work modeonsite
Levelexecutive
Posted21 Sept 2026

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About PepsiCo

PepsiCo is hiring in Hyderabad in consumer goods. This role looks for around 11+ years of experience.

Skills

Microsoft 365
collaboration platforms
AI-enabled workplace technologies
technology transformation
service operations
governance
change management
global implementation support
adoption management
operating model design
chargeback
billing governance
demand management
service ownership
financial management
budget management
vendor contract management
cost recovery
security compliance
privacy compliance
data protection
regulatory compliance

The role

A workplace transformation program manager at a global consumer goods company establishes Microsoft 365, AI-enabled workplace technologies, governance, change management, and service operations for multinational technology transformations. The role designs chargeback and billing processes, operating models, and adoption practices across global stakeholders.

Full job description

Overview

Workplace Enablement Global Deployments and Governance Lead is accountable for enabling global workplace technology transformations to land successfully, scale consistently, and operate sustainably. The role acts as a transformational lead for Global Workplace Services, with emphasis on management of change, communications, adoption, governance, AI-enabled workplace experience, and the operating processes that support services after implementation, including chargeback, billing, and ongoing governance. Project management discipline is part of the role, but the primary focus is creating the conditions for successful transformation, operational maturity, and consistent global execution.

Based in India and operating globally, the position reports to the Workplace Enablement Lead and works as a peer to the enablement roles. Where the enablement roles drive regional adoption and business engagement, this role provides the global transformation backbone behind them: change and communications standards, governance routines, operational process design, chargeback and billing discipline, and the forums where decisions, escalations, and service model improvements are resolved.

Responsibilities

Transformation, Change Management, Communications, and Delivery Coordination

Ongoing Operations and Service Management

Establish the operating model for workplace services after project transition, including service ownership, intake, prioritization, support handoffs, performance reporting, and run-state governance.Define and continuously improve chargeback models, billing governance, cost transparency, and operational controls for global workplace services.Partner with Finance, Procurement, service owners, and sector teams to ensure ongoing operations are scalable, auditable, and aligned to enterprise standards.

Governance

Design and run the governance model for the workplace portfolio, including forums, decision rights, and escalation paths.Maintain program documentation, decision logs, and audit-ready records.Ensure implementations meet security, privacy, data protection, and regulatory requirements in every market.Monitor compliance with global standards and drive corrective action where gaps are identified.

Process Design and Standards

Define practical global processes for workplace services, from intake and prioritization through implementation support, adoption, operational handoff, and benefit tracking.Standardize demand management, decision-making, and governance routines across regions.Build reusable playbooks, checklists, communication assets, and operating artifacts that help transformations scale reliably in every market.Drive continuous improvement based on adoption insights, service performance, financial transparency, and stakeholder feedback.

Stakeholder Engagement and Collaboration

Work as a peer to the Workplace Enablement Leads, aligning global delivery and process with regional adoption plans across AMESA, Europe, and the other sectors.Build effective working relationships across IT, Finance, Procurement, Security, and sector delivery teams.Communicate plans, status, and decisions clearly to both technical teams and business leadership.

Qualifications

Bachelor's degree in Information Technology, Business, Engineering, or a related field.11+ years of experience in technology transformation, service operations, governance, change management, or global implementation support.Proven track record supporting multi-country workplace or collaboration technology transformations, with focus on adoption, communications, governance, and transition into operations.Experience establishing operating processes such as billing, chargeback, governance, demand management, service ownership, or adoption routines.Strong working knowledge of Microsoft 365, collaboration platforms, AI-enabled workplace technologies, and emerging productivity and automation capabilities.Demonstrated experience applying AI capabilities to improve employee experience, productivity, service operations, or technology adoption.Strong financial acumen, with experience managing budgets, vendor contracts, and cost recovery.Excellent organizational, communication, and stakeholder management skills, with the ability to work across global time zones.Strong executive presence and presentation skills, with the ability to synthesize complex topics and communicate clearly with senior leadership.