VP - Business Manager

Job Title: VP- Business Manager

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We foster continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. As part of the Risk & Compliance (R&C) function, you’ll play a vital role in supporting HSBC’s second line of defence, ensuring robust risk management and operational excellence across the Group.

The Risk & Compliance (R&C) function is HSBC’s Second Line of Defence, responsible for reviewing and challenging the activities of the Group’s businesses to ensure effective risk management. With a global headcount of ~14,000 and annual costs of ~$1.5bn, R&C is evolving its operating model, requiring robust oversight, administration, and management. This role is pivotal in supporting the R&C CAO CoE, driving operational excellence, and enabling strategic objectives in a dynamic, highly scrutinized environment. The role holder needs to understand the impact of all these changes on Risk & Compliance and HSBC and support the Global R&C COO, Global R&C CAO and Head CAO CoE as necessary. The role holder will be required to interact with many internal and external parties at the highest level of management and therefore needs an outstanding level of professionalism and gravitas. As a Senior Business Manager within the R&C C oE, you will be a strategic partner to Lines of Business and Global R&C Sub-functions, helping leaders turn centrally produced financial, workforce and performance data into clear decisions and practical action. You will connect insight with business context, identify risks and opportunities, generate ideas to improve performance and help shape priorities across the function. Reporting to the R&C Head of CAO CoE India, you will work with global, regional and business stakeholders to translate information into a compelling performance story, challenge assumptions and coordinate delivery. Financial analysis and tracking remain important; however, the core data and reporting are produced centrally. Your value will come from interpreting what the data means, asking the right questions and enabling timely, well-informed choices.

The ideal candidate will combine strong business judgement, curiosity and influencing skills with an understanding of risk management and organisational performance. They will be comfortable leading a team, navigating a global matrix and moving stakeholders from insight to action.

In This Role, You Will

The role holder will share good practice globally, lead a team and build trusted relationships across the function. Key responsibilities include:

Partner with the Global R&C CAO wider team and senior leaders to understand priorities, performance and delivery challenges across assigned Lines of Business and Global Sub-functions. Use centrally produced financial, workforce and performance information to build a clear view of what is changing, why it matters and where leadership action is required. Identify trends, risks, opportunities and emerging themes, connecting information across teams to generate ideas for improved performance, effectiveness and service delivery. Challenge assumptions and test whether plans, resources and investments remain aligned to business priorities. Use scenario analysis to explore choices, trade-offs and potential outcomes for the relevant Sub-function or Line of Business. Support decisions on consultancy, third-party spend, hiring and out-of-plan requirements by assessing business need, value and alignment to priorities. Track agreed actions and outcomes, helping leaders understand whether interventions are delivering the intended impact. Support senior leaders across Lines of Business and Sub-functions with integrated business management covering performance, people, priorities, governance and organisational effectiveness. Create clear leadership narratives from centrally produced Management Information, focusing discussion on decisions, actions and opportunities rather than reporting alone. Coordinate business planning and governance rhythms, ensuring priorities, dependencies and actions remain visible and connected. Coordinate and execute the business change and organisational design activity required to deliver the agreed financial resource plan, across both cost and FTE Build trusted relationships with R&C leadership and partners across the Global Businesses, Global Functions, Finance and HR. Facilitate constructive, evidence-based conversations that help stakeholders align on priorities and make timely decisions. Bring together perspectives from global and regional stakeholders to spot themes, share learning and scale effective ideas. Provide constructive challenge to existing practices and proposed initiatives, developing practical solutions to complex issues. Identify opportunities to improve value, simplify activity and redirect resources to the areas of greatest strategic importance. Lead, coach and develop direct reports, creating clear priorities and promoting curiosity, collaboration and high-quality delivery. Support effective performance, talent and succession management across the team

To Be Successful You Will

Knowledge & Qualifications

Strong understanding of business management, organisational performance and strategy execution. Ability to interpret financial, workforce and operational information and connect it to business context and decisions. Sound understanding of the external banking environment, including regulatory, political and competitive factors. Strong awareness of internal control, operational risk and the role of Risk & Compliance. Awareness of data governance and the importance of reliable, consistent information for decision-making. Demonstrated success in using business, financial, workforce or operational insight to influence senior decisions and improve outcomes. Experience turning complex data and competing viewpoints into clear narratives, options and recommendations. Proven ability to identify opportunities, generate practical ideas and lead performance or organisational improvement. Experience working with central Finance, HR or data teams and applying their outputs within a business context. Strong stakeholder management experience in a complex, global matrix organisation. Experience shaping and delivering people, capability or engagement plans across diverse teams. Experience coordinating and executing business change and organisational design activity to deliver cost and FTE plans. Strategic and commercial judgement, with the ability to connect insight to business priorities. Intellectual curiosity and confidence asking questions that uncover the story behind the data. Ability to spot patterns, risks and opportunities and develop practical ideas in response. Excellent communication, storytelling and influencing skills, including with senior stakeholders. Strong leadership, collaboration and facilitation skills. Comfort interpreting data and scenarios without needing to own the underlying financial production processes. Proactive, resilient and effective in a fast-moving international environment. Outstanding organisational and problem management skills, and extensive project and programme management exposure

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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