Unit Head

Shoppers Stop · Hyderabad

  • Experience8–9 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted19 Sept 2026
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About Shoppers Stop

Shoppers Stop is hiring in Hyderabad in ecommerce retail. This role looks for around 8+ years of experience.

Skills

  • Retail operations
  • Strategic planning
  • Budgeting
  • Inventory management
  • Customer retention
  • Process compliance
  • People management
  • Profitability management
  • Asset management

The role

A retail operations unit head at a retail company drives market share, sales conversion, stockturns, loyalty programs, profitability, service standards, and store performance through strategic planning and asset management. The role applies retail operations, customer retention, and process compliance while leading teams and managing vendor and business relations.

Full job description

JOB DESCRIPTION:Role: Unit HeadFunction: Retail OperationsReports To: Area HeadQualification: Graduate/MBA/PGDBMExperience: 8+ year in Retail Operations

Key Accountabilities/Responsibilities

Conducts periodic review of Business with all stakeholders for visibility and corrective measures.Strategies sales plans; Budgeting & control checkpointsMaking strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover.Ensures Processes adherence & Audit closures.Strategizes to maintain and Improve Service Standards.Leading People.Improve Profitability & Resource Management.Responsible for Store Image.Maintain & build PR and Business Relations.

Competencies / Skills Required:Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations-Internal:Operations, B&M, Administration & Maintenance, D&L, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations TeamExternal:Vendors, Brand Managers, Government departments.