Technical Delivery Manager - Data Engineering - RDT Pharma Medicines

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Technical Data Delivery Manager will own the delivery of data solutions across the Pharma Commercial ecosystem — including Sales, Marketing, Market Access, Managed Markets, Patient Services, and Commercial Analytics. This role acts as the critical link between commercial business stakeholders and technical delivery teams, ensuring accurate, compliant, and timely data across the full commercial data lifecycle — from data acquisition and integration through to reporting and insights.

Key Responsibilities

Data Delivery & Program Management

Own delivery of data pipelines, integrations, and platforms supporting Commercial functions: Sales (call activity, targeting, alignments), Marketing (campaign/digital engagement), Market Access (payer/formulary data), and Patient Services (hub/specialty pharmacy data)Manage data ingestion from third-party sources: IQVIA, Symphony Health/Komodo, Veeva, Definitive Healthcare, claims data (medical/pharmacy), specialty pharmacy, and distributor dataLead sprint planning, release cycles, UAT, and production go-lives in partnership with data engineering, IT, and business teamsManage timelines for recurring commercial data cycles (e.g., monthly/weekly sales data refreshes, incentive compensation cycles, alignment updates)Manage key projects and programs

Business & Technical Liaison

Translate requirements from Commercial Excellence, Sales Operations, Marketing, and Market Access teams into technical specificationsServe as SME on commercial data domains: sales force effectiveness (SFE), CRM (Veeva/Salesforce), MDM (customer/HCP/HCO data), incentive compensation, segmentation & targeting, and syndicated dataPartner with Compliance/Legal/Privacy on data usage governance (HIPAA, state privacy laws, data licensing terms with vendors like IQVIA/Veeva)

Data Quality & Governance

Define and monitor KPIs for data completeness, accuracy, and timeliness across commercial data feedsEstablish reconciliation and exception-handling processes (e.g., HCP/HCO matching, territory alignment discrepancies, sales data anomalies)Drive root-cause analysis for data issues impacting compensation, targeting, or reporting accuracy

Team & Vendor Leadership

Manage data analysts/engineers and/or third-party vendors and system integratorsOwn vendor relationships with commercial data providers (IQVIA, Veeva, Symphony/Komodo, Definitive Healthcare, etc.)

Continuous Improvement

Identify opportunities to automate manual data processes and improve delivery speed/scalabilitySupport data governance initiatives across the commercial data landscape

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field (Master's a plus)7+ years in data management/delivery, with 3+ years specifically in pharma/biotech/life sciences commercial dataExperience with commercial data platforms: Veeva CRM, Salesforce, MDM tools (Reltio, IQVIA OneKey), incentive compensation systemsStrong knowledge of pharma commercial data sources: IQVIA (Xponent, DDD), Symphony Health/Komodo, claims data, specialty pharmacy/hub data, HCP/HCO reference dataProficiency in SQL, ETL/data pipeline tools, and cloud data warehousing (Snowflake, Databricks, Redshift)Program/project management experience delivering technical solutions in a regulated, matrixed environmentStrong stakeholder management skills across business and technical functions

Preferred Qualifications

Experience with cloud platforms (AWS, Azure, GCP) and modern data stack tools (dbt, Airflow, Informatica)Familiarity with BI/visualization tools (Power BI, Tableau, Qlik, Spotfire)Understanding of pharma compliance (Sunshine Act, HIPAA, OIG guidelines) as applied to commercial data useAgile/Scrum or PMP certification

Key Competencies

Broad domain fluency across pharma commercial functions (not siloed to one area)Technical depth in data architecture/integrationVendor and cross-functional stakeholder managementStrong analytical/problem-solving orientationComfort operating in a highly regulated, compliance-sensitive environment

#Hyderabad2026

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.