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Software Engineer at ServiceNow — Hyderabad

Experience3–4 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted21 Sept 2026

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About ServiceNow

ServiceNow is hiring in Hyderabad in technology software. This role looks for around 3+ years of experience.

Skills

Java
JavaScript
Node.js
REST
SOAP
OAuth 2.0
JWT
mutual TLS
API key authentication
ServiceNow platform scripting
Glide APIs
Script Includes
Business Rules
Scripted REST APIs
Flow Designer
SQL
data modeling
query optimization
automated testing
unit testing
integration testing
CI/CD
Agile

The role

A backend developer at an enterprise workflow platform company designs and builds REST and SOAP API integrations, ServiceNow platform scripting, and authentication flows for extensible customer systems. The role also applies SQL and automated testing to deliver reliable, versioned integrations.

Full job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

Seeking a Software Engineer to join the Workflow Data Fabric, Integration Hub team in Hyderabad. This role requires strong backend fundamentals, and the ability to ramp quickly on the ServiceNow platform.

Technical Skills Required

Strong Java or JavaScript/Node.js, engineering fundamentalsREST/SOAP API design, consumption and integration against third-party systemsOAuth 2.0, JWT, mutual TLS and API key authentication flowsServiceNow platform scripting (Glide APIs, Script Includes, Business Rules, Scripted REST APIs)Flow Designer spokes, actions and custom step developmentAutomated testing (unit + integration) and CI/CD pipeline experienceSolid understanding of data modeling and query optimization

Key Responsibilities

Deliver features end to end on your area: design, build, test, document, shipDesign integration and protocol interfaces that customers can extend and customize for their own systems without forking the productHold backward compatibility; customer implementations and third-party systems depend on these contracts, so changes are made deliberately and versionedBuild for failure: handle rate limits, timeouts, partial responses and unavailable remote systems so the failure mode is clear rather than silentInvestigate customer-reported integration failures across the platform, the network and the remote system, and fix them at root cause instead of patching the symptomWrite the tests and the documentation for what you build, so a feature ships complete rather than code-complete

Qualifications

3+ years of software engineering experience with meaningful backend ownershipStrong Java or JavaScript/Node.js and sound engineering fundamentalsHands-on REST and SOAP API work: designing, consuming and debugging integrations against third-party systems you don't controlWorking knowledge of OAuth 2.0, JWT, mutual TLS and API key authentication flowsStrong debugging and root-cause analysis across system boundariesData modeling, SQL and query optimizationAutomated testing, unit and integration, as part of your own deliveryAgile, sprint-based development experienceClear written communication

Good to Have (top priority when comparing candidates)

Protocol-level work: JSON-RPC, WebSockets, streaming or long-lived connectionsModel Context Protocol (MCP), tool or function calling, agent-facing API designJDBC/ODBC drivers, database connectivity.React or a comparable frontend framework.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.