Sales Admin & Ops Coordinator
PepsiCo · Hyderabad
- Experience2–5 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelmid
- Posted18 Sept 2026
About PepsiCo
PepsiCo is hiring in Hyderabad in consumer goods. This role looks for around 2+ years of experience.
The role
Mid-level claims and trade promotion operations role at PepsiCo (FMCG). You manage deduction and invoice claim processing in SAP TPM/TPM-related systems, validate claims against trade agreements, and handle exceptions with Sales and Sales Finance while improving claim analytics via reporting automation. Required skills include SAP TPM/TPMA, Microsoft Excel, and experience with financial operations/claims and trade promotions; good-to-have includes Python, Power BI, and UiPath. Based in Hyderabad, Telangana, India (work mode not specified).
Full job description
Overview
The Claims Coordinator is responsible for managing deduction and invoice claims within SAP TPM, supporting promotional claim approvals, and ensuring strong financial controls across trade promotions. This role partners closely with Sales, Sales Finance, Trade Promotion Analysts, and cross-functional teams to ensure accurate claim processing, compliance with trade agreements, and timely resolution of exceptions. The position also plays a key role in improving efficiency through reporting automation and advanced analytics.
Responsibilities
Claims Processing & Trade Support
Manage deduction and invoice claim processing end-to-end within SAP TPMAssist with promotional event enrollments and claim approvalsValidate claims against approved trade agreements, promotional events, and pricing termsEnsure customer contract legends are current and accurate to support Trade Promotion Analysts
Controls, Compliance & Exception Management
Maintain a strong control environment with accurate trade accruals, contract approvals, and verification processesManage claim exceptions through effective verbal and written communication with Sales and Sales Finance teamsInvestigate claim discrepancies, identify root causes, and support timely resolutionEnsure compliance with internal controls, trade policies, and audit requirements
Systems, Reporting & Automation
Maintain audit-ready claim documentation, trackers, and system recordsPrepare claims analysis, aging reports, and exception dashboardsDrive efficiency, accuracy, and scalability of claims and trade analytics through automation solutions
Cross-Functional Collaboration
Act as a liaison between Trade Promotion Analysts, Sales, Finance, and Customer TeamsSupport continuous alignment between promotional execution, pricing, and claims processingRespond effectively to information requests and support business decision-making
Qualifications
Skills & Qualifications
Education
Bachelor’s degree in Commerce, M.Com, BBA, Master Business Administration, Finance, or a related fieldAdditional certifications (Tally, CA-Inter, CFA Level 1, Excel certification)
Experience
2–5 years of financial operations, claims, trade promotions, or accounting-related experiencePrior FMCG industry experience preferred
Technical & Analytical Skills
Strong analytical skills with the ability to translate findings into actionable solutions and improved processesProficient in Microsoft Excel with advanced data handling capabilitiesAbility to quickly learn SAP CRM/BW and TPM software applicationsGood to Have technical proficiency in Python, Power BI, and UiPath, with hands-on experience in:Automation and process optimizationData analysis and dashboard developmentScripting and workflow design
Behavioral & Professional Competencies
Strong communication skills to manage information gathering and exception resolutionResults-oriented mindset with the ability to meet deadlines and manage prioritiesHigh attention to detail with a strong quality and control focusProactive, self-driven, and continuous improvement–orientedAbility to work effectively in a fast-paced, cross-functional environment