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Relationship Manager - ABG at Aditya Birla Capital — Hyderabad

Experience0–4 yrs
SalaryNot disclosed
Work modeonsite
Posted29 Sept 2026

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About Aditya Birla Capital

Aditya Birla Capital is hiring in Hyderabad in financial services. This role looks for around 0+ years of experience.

Skills

Supply Chain Finance
digital lending
key account management
channel partnerships
risk management
credit administration

The role

A relationship manager at a financial services company builds enterprise sales through Supply Chain Finance and digital lending, manages key accounts and channel partnerships, and supports unsecured lending operations. The role develops customer acquisition, loan processing, credit administration, and risk management across strategic business relationships.

Full job description

Key Result Areas

Supporting Actions

Sales Growth & Client Acquisition

Build and maintain a pipeline of new business opportunities with large enterprises/MSMEs relating to Supply Chain FinanceDeliver on sales targets and KPIs by building strong relationships with customers and channel partners, and provide regular updates on sales performance and pipeline healthMaintain organizational goals on portfolio ROE and qualitySegment the market and identify potential direct clients, approach them and generate business through customized digital lending offerings that meet client requirements Establish strong relationships with key stakeholders and decisionmakers within strategic accounts

Distribution & Market Expansion

Upsell and Cross-sell in Key AccountsDevelop and strengthen distribution network through liaising and networking efforts considering product positioning and competitionScan the market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the unsecured segment Engage with regional network and execute the agreed touch point management system for faster customer connectivity and loan processing-disbursement; escalate issues appropriately for timely resolutionAttend industry events and conferences to promote our solutions and develop new business relationships

Customer Servicing & Relationship Management

Coordinate with risk, operations, products & customer success teams to execute robust, customer friendly loan approval and booking processes Recommend improvements to operating procedures and technological tools to enhance customer experience through reduced processing TATs while simultaneously ensuring compliant operations Ensure customer queries/ complaints are addressed in a timely and effective manner and coordinate personally to expedite the same Leverage close direct customer relationships to carry out post sanction surveillance and generate early warning signals on NPAs

Risk Management

Execute compliant sales operations and work in line with risk management principles via coordination with Risk team Ensure closure of deal documentation and credit administration requirementsSupport risk management by maintaining focus on prescribed guidelines and process checks at all stages of the unsecured loan transaction and raising potential alarm cases in advanceProactively identify and report risks in order to ensure portfolio quality is maintained Liaise with the channel partners, customers and the risk team on specific escalation cases

Internal Stakeholder Management

Proactively build and maintain relationships with key internal stakeholders (Risk, Operations, Product, Tech, Customer Success) for smooth and efficient transactions and issue resolutionDrive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand customer and channel base Partner with peer KAMs/RMs to overcome challenges and support sales growth .