Quality Assurance Lead
Tide Software · Hyderabad
- Experience1–7 yrs
- SalaryNot disclosed
- RoleCustomer Support
- Work modeonsite
- Posted14 Oct 2026
About Tide Software
Tide Software is hiring in Hyderabad in financial services. This role looks for around 1+ years of experience.
The role
Quality assurance lead at a financial services product company. Shapes quality practices across Member Operations and applies customer support quality to improve the member experience. Partners with operations, product and risk teams to build capability.
Full job description
Your work will help build capability across Member Operations,supporting both operational excellence and an outstanding member experience.
As we continue to grow and scale,you ll play a critical part in shaping how we manage quality and uplift member experience by providing inputs to the operations,product and risk teams